1. Program description

Cold Lead Crew and, when we operate on behalf of an HVAC client, that client’s program may send text messages related to estimate requests, appointment follow-ups, reminders, lead follow-up, and service reactivation.

Program summary

Program: Cold Lead Crew transactional and customer-care SMS (including appointment follow-ups, reminders, and lead / reactivation follow-up for participating HVAC shops)
Frequency: Message frequency varies
Rates: Message and data rates may apply
Opt out: Reply STOP to cancel. You may also use plain-language opt-out requests (for example, “unsubscribe” or “cancel”). We process opt-outs promptly
Help: Reply HELP for help, or contact [email protected] / (470) 688-3799
Consent: By providing a mobile number and agreeing to receive texts (for example, checking an unchecked consent box on a web form), you consent to receive automated and/or manual text messages from Cold Lead Crew at that number. Consent is not a condition of purchase

Carriers are not liable for delayed or undelivered messages.

Who texts are from

Texts may come from Cold Lead Crew’s number or from a texting number registered for a participating HVAC client’s program. Messages identify the sending business and include opt-out instructions.

Quiet hours

We aim to send promotional or nurture texts during reasonable hours (generally 9am–7pm Monday–Saturday, Eastern Time). Urgent transactional replies may occur outside those hours when a person has just contacted us.

Supported carriers

Our messaging is intended for major U.S. wireless carriers. Availability may vary by carrier and device.

2. How you opt in

You opt in by entering your mobile number on the estimate request form at coldleadcrew.com and checking the unchecked box agreeing to receive texts from Cold Lead Crew. Checking the box is optional and is not required to submit the form or to buy anything.

After you opt in, you will receive a confirmation text: “Cold Lead Crew: You're subscribed to texts about your estimate request. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”

3. How to opt out

Reply STOP to any message to cancel. You will receive one final message confirming you are unsubscribed: “Cold Lead Crew: You're unsubscribed and won't get more texts. Reply START to resubscribe.” After that, you will not receive further texts unless you opt in again.

4. Help

Reply HELP for help, or email [email protected].

5. Message frequency and fees

Message frequency varies based on your request. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

6. Eligibility

You must be at least 18 years old and the account holder or authorized user of the mobile number to opt in.

7. Privacy

See our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

8. Contact

Cold Lead Crew (a DBA of LEGPROP 2 LLC)
502 W 7th Street, Erie, PA 16502
Email: [email protected]

SMS Terms & Conditions