Missed calls after 5pm
A homeowner with no AC doesn't leave a voicemail and wait. They call the next company on the list. That lead was already paid for.
Built for HVAC shops
Every missed call and web lead followed up in minutes.
Your team only talks to customers who are ready to book. We run the follow-up desk so owner-run HVAC shops book more of the leads they already paid for.
14-day free trial · Month-to-month · You own the data
The problem
Leads go cold. Past customers get forgotten.
You already pay for calls, forms, and ads. After hours and during the rush, those people dial the next shop — or never hear from you again.
Web forms sit unanswered
Form fills and chat leads pile up while techs are on the road. By the time someone replies, the job is booked elsewhere.
One follow-up, then silence
Most shops follow up once. We stay on it for 30 days by text and email until they book, say no, or opt out.
Past customers go quiet
Tune-ups before summer and furnace checks before the first cold snap are the easiest jobs to book — if someone actually reaches out.
What we do
A done-for-you follow-up desk for your shop
We handle the replies, the nurture, and the seasonal reactivation. Your office only picks up when a customer is ready to book.
Speed-to-lead
New web form, Facebook/Google lead, or chat gets a text and email within 5 minutes — day or night. Quiet-hour texts wait until morning.
Missed-call text-back
Every unanswered call gets one text so the caller doesn't dial the next shop. No spammy repeats on the same number.
30-day follow-up
Texts and emails until the lead books, says no, or opts out. Cadence stops the moment they reply or book.
Past-customer reactivation
Monthly campaigns for tune-ups, seasonal checks, filters, and IAQ — timed to your local cooling and heating seasons.
Review requests
After every completed job, we ask for a review. Every customer gets the ask — no cherry-picking.
Weekly booked-jobs report
Every Monday: new leads, replies, bookings, reactivation results, reviews, and opt-outs — so you know what worked.
How it works
Live in three steps
No long setup calls. You connect a few things, we register your texting, and follow-up starts.
1
Connect your forms and phone
Forward missed calls and connect your web forms (or use our hosted form). Share office hours, booking preferences, and service area.
2
We register your texting
You get your own account, your own texting number, and registration under your legal business name. You own the data.
3
Follow-up starts
Speed-to-lead, missed-call text-back, and the 30-day nurture go live. Approve templates once — then your team only talks to customers who are ready to book.
Pricing
Simple plans. No long contracts.
Start with a free 14-day trial. The $497 setup fee is waived when you sign up by December 31. You always keep your data and account export.
Starter
$497/mo
Free 14-day trial · $497 setup waived if you sign up by Dec 31 · Month-to-month after 3 months
- Speed-to-lead + missed-call text-back
- 30-day nurture sequence
- Monthly past-customer campaign
- Review requests + Monday report
- Your own account and number
Done-for-you
$750/mo
$497 setup waived if you sign up by Dec 31 · Past-customer import included · Month-to-month after 3 months
- Everything in Starter
- Full setup handled for you
- Past-customer list import
- Template customization with you
- Priority setup
Multi-location / Custom
Custom quote
For bigger shops and multi-location teams
- Everything in Done-for-you
- Multiple locations or numbers
- Large customer lists (5,000+)
- Custom campaigns and reporting
- Dedicated online account manager
Our guarantee
Free 14-day trial — no card needed to start. If the first paid month doesn't produce at least one booked job from follow-up, the next month is free.
Texting registration, number, and message costs are billed at cost (or bundled up to a cap). The trial clock starts on go-live day, once texting registration is approved. The setup waiver requires 3 paid months; cancel sooner and the $497 setup fee is billed.
FAQ
Questions owners ask first
Straight answers. If something isn't listed, email us.
Will you text my customers spam?
No. New leads only get texts when they check a consent box on your form (or after a missed call gets a single text-back). Past customers are only texted when you've confirmed they gave written texting consent — everyone else gets email with an opt-in first. Every text identifies your business and includes Reply STOP to opt out. We honor STOP and plain-language opt-outs immediately and tag those contacts do-not-contact across all workflows.
Who owns the data?
You do. You get your own account with your own login. We use the data only to run your follow-up, reactivation, and reporting. No sharing or mixing between clients. On cancel, you can export within 7 days on request.
Will texts come from my number?
Yes. Messages go out under your business name and your registered texting number. Customers reply to you — your office handles the conversation once someone says yes.
What if a customer replies at night?
We respect quiet hours: texts only go out 9am–7pm Monday–Saturday (Eastern). If a lead comes in overnight, we send the email right away and hold the text until morning. Your team answers replies during business hours — we don't dispatch or price jobs.
How do I cancel?
Cancel during the free trial and you owe nothing. When setup is waived, there's a 3-month minimum after the trial; after that it's month-to-month and you can cancel anytime. Cancel inside the first 3 paid months and only the $497 setup fee is billed. You keep your data either way.
Get started
Get a free reactivation estimate
Tell us roughly how many past customers and monthly leads you have. We'll email you a simple plan, no sales call needed.
Prefer email? [email protected]
For example, a shop with 2,000 past customers and 40 new leads a month often starts on Done-for-you so import and setup are handled.